1. Introduction
Welcome to www.theexceptionalfurniture.com (“the Site”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, operated by TRIBAL ART (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

2. Use of the Site
You may use the Site for personal and non-commercial purposes only. You agree to use the Site in accordance with all applicable laws and regulations. You may not:

  • Use the Site in any manner that could disable, overburden, or impair the Site or interfere with any other party’s use of the Site.
  • Attempt to gain unauthorized access to the Site, other accounts, computer systems, or networks connected to the Site.
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose.

3. Product Information and Orders
All product descriptions, prices, and availability information on the Site are subject to change without notice. We make every effort to accurately display the colors and features of our products, but we cannot guarantee that your device’s display will accurately reflect the actual product.

We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

4. Pricing and Payment

All prices listed on the Site are listed in Euros (EUR) and in USD , unless otherwise stated and are subject to change without notice.

Our website’s prices do not include the  VAT for the European countries, Will be added in the proforma invoice

Please contact our Customer Service if you have any further questions or need assistance.

I have a registered company in EU country with a valid VAT number. How can I get VAT deducted from my order?

When a business from another European Union member state makes a purchase at TRIBAL ART, 0% VAT is applicable due to an intra-Community supply of goods. This requires the business to have a registered VAT number, which will be verified prior to accepting the order. For qualifying business customers, VAT will be deducted at checkout and the order will be stated as an intra-Community supply of goods in the invoice. If you have any questions, please contact our customer service.

Are there any extra costs (taxes, duties, customs etc.) I have to pay in addition to the prices shown in your webshop?

  • International orders (excluding Switzerland and UK)

Deliveries to private customers in Switzerland and UK are delivered customs-cleared and the prices are including VAT and duties.

 Terms of sales for these two countries I DDP ( delivery and duties paid)

. For company customers the prices are excluding taxes and duties.

All non-EU (European Union) countries are shipped to on a DDU (Delivered Duty Unpaid) basis, which means that all product prices displayed are exclusive of all taxes and duties.

TRIBAL ART does not determine or collect these fees. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

TRIBAL ART is not responsible for potential import duties and local taxes and we cannot refund any orders that are returned to us due to non-payment of duty. All orders are shipped from France. Each product’s country of origin is indicated in the documents (non-EU orders only).

Which payment methods do you accept?

We accept credit cards Visa or MasterCard (Eurocard),  PayPal. You can also pay by direct bank transfer.

5. Shipping and Delivery
We will arrange for the shipment of products to you. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

6. Returns and Refunds

Please refer to our Returns Policy in the FAQS page on the Site for information regarding returns and refunds. We reserve the right to refuse returns that do not comply with our policy.

7. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, and software, is the property of TRIBAL ART or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, TRIBAL ART shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or your inability to use the Site.

  1. Governing Law
    These Terms and your use of the Site are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Avignon, France.
  2. Changes to the Terms
    We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
  3. Contact Information
    If you have any questions or concerns about these Terms, please contact us at:

TRIBAL ART
89 Avenue de la Libération
Telephone: +33 (0)4 90 20 84 60
Email: contact@theexceptionalfurniture.com